The main purpose of pre-sales service is to provide assistance for customers to do a proper demand analysis, so that our products can meet the needs of customers to the greatest extent, and enabling the investment of customers to maximize the comprehensive economic benefits at the same time.

We can go deep into the customer's site, understand the process and technical requirements, strengthen the communication between users on the progress of trial samples, and try our best to meet both technical and business needs of customers.

Our professional ERP business process management supports flexible operation mode to meet the changes of customers' reasonable temporary needs and to cooperate with customers efficiently and friendly as much as we can with our high-quality products.

Technical service commitment: If customers have any technical problems in the process of using the product, we can send professional technicians to assist on-site and provide customers with a full range of technical support services.

Return and Exchange Commitment: The return and exchange can be processed after negotiation and communication between the two parties when the product received.

(1) does not match the one actually ordered;

or

(2) has serious quality defects, which makes it unusable.

We have regular telephone or on-site follow-up service to provide customers with long-term professional sales services. Our technical engineers provide you with technical solutions;

Feel free to call our service number should you need any help or have any questions about the product.

In 2014, the company established a research and development laboratory and a research and development team, aiming to focus on technical services and provide customers with more refined and comprehensive services.

Both R&D laboratory technical staff and management team have been in the industry for decades. They have rich theoretical and practical experience, and have developed a number of series of new products.

The team concentrates on efficient and professional technical services, provides door-to-door services, goes deep into customers' first-line production sites, offers professional analysis and solves customers' technical problems. It aims to help the customers, which are our one and only focus, to create benefits, save costs and improve technological processes.